Bigin by Zoho CRM: Why Bigin? Features, Pricing and Benefits

Article Contents

What is Bigin by Zoho CRM?

Bigin is a customer relationship management software created to support small businesses manage sales pipelines, scheduling follow-ups, and updating customer records. A centralized repository allows employees to capture and store prospect details, including deals, emails, activities, tweets, etc.

The application lets users create and embed webforms into business websites to capture leads’ information. Users can also use the built-in telephony system to connect with prospects or customers and update call records automatically.

With Bigin’s activity management module, workers can create tasks, schedule calls with customers, make events, and set up activity reminders. Additional features of Bigin are workflow management, automated notifications, collaboration, data import, audit logs, email templates, and more.

Bigin lets businesses connect with third-party platforms such as G Suite, Microsoft Office 365, Twitter, Zapier, Zoho Flow, Zoho Desk, Zoho Meeting, and Zoho Campaigns. It also lets managers create predefined workflows to automate frequent tasks such as tracking deal progress and setting up email alerts.

Features

Engage prospects

Every lead matters. Never miss out on entertaining your prospects. Get a 360-degree view of your contacts with every bit of detail neatly organized in one place. Connect with your business prospects via email, phone, Twitter, and web forms. Bigin makes communication straightforward.

Manage pipelines

How often have your sales reps lost out on prospects due to inadequate pipeline visibility? Bigin’s clutter-free pipeline management tools will allow your team to control your sales pipelines entirely and ensure you stay on top of every deal that matters. Bigin lets you tailor sales stages to fit your industry process with a neat drag-and-drop interface for deal management so that you can perfect your sales process like never before.

Close more deals

Trim your sales cycle by quickly moving deals through your pipeline. Bigin delivers the required automation for small businesses to eradicate manual work from their sales process and drastically cut down on the time they need to spend on each deal. With real-time notifications and dashboards to analyze sales numbers, Bigin enables businesses to put less effort into managing data and more into actual work to close more deals in less time.

Data management and security

Managing your data in CRM can be difficult, especially when you’re responsible for securing confidential customer data in your system. Bigin helps you easily handle and protect your customer data with its built-in privacy and security features. Ensure that your essential data stays in the hands of the right people at the right time.

Fully Mobile

You oughtn’t always to be at a desk to close deals. Overlook deals, stay updated with your pipeline, and access critical business information in real time with Bigin mobile apps for iOS and Android devices.

Works well with your other apps

Plug-and-play integrations with Google Workspace, Microsoft 365, and Zoho Desk. Make your data flow seamlessly among platforms using Zapier and Zoho Flow integrations.

Why Bigin?

Every company needs a CRM, no matter how small. Being small is not a reason businesses use inefficient spreadsheets for customer-related operations. With Bigin, you will be provided with a user-friendly CRM packed with the right features and, most importantly, for the right price. Bigin terminates the complexity associated with full-blown CRMs, making it comfortable for its users to set up, track day-to-day activities, manage customer relationships, and grow faster.

Ready-made templates for any business type

Bigin also comes in several CRM templates for different types of businesses, so you can choose one that works for you. No customization is needed, and no tedious setup! Templates are a clever shortcut if you want a tailored CRM that gets straight to the point.

Setup and start selling in Under 30 minutes!

Forget time-consuming setups and product tutorials. Here’s a sales tool that is easy to use, with almost no learning curve. Import your existing data and get started in under 30 minutes.

Multiple pipelines for customer operations

With the option to create numerous pipelines with fully customizable stages, Bigin certifies small businesses to run their distinct customer operations inside their CRM. Bigin’s pipeline view lets users see their client information in the most visually engaging way and spread it to the entire customer journey.

Get complete customer context

From emails to activities to deals, all your contact information is systematized neatly and sequentially in one place. Authorized with a complete view of your contacts, you won’t waste valuable time examining detailed information when getting on a quick call with a prospect or meeting directly.

Built-in telephony

With an integrated, no-hardware telephone system, you can make and receive calls, buy phone numbers for your team, record phone calls, set up automated voice responses, and much more to dramatically enhance your reach to prospects and customers.

Automate your routine

Bigin can do most of your day-to-day activities for you. Set up or schedule workflows, allowing Bigin to handle your daily routine automatically. Sending welcome emails to new contacts? Adding a task to your to-do list? Don’t bother; Bigin is on it!