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What is Zoho Assist?
Zoho Assist authorizes businesses across the globe with secure cloud-based remote support and remote access software to provide a top-notch customer support experience. Set secure web-based, on-demand connections quickly with remote PCs, laptops, mobile devices, and servers. Upgrade your remote support experience with the industry’s most suitable solution.
Zoho Assist for enterprises
Zoho Assist’s industry-leading remote access solution is efficiently customizable, scalable, and trustworthy enough to support large and growing businesses. Consult, customize, and onboard your users with complete solutions, enterprise features, and integrations that meet all your remote access needs.
Why use Zoho Assist?
- Enterprise-grade security: TLS 1.2 and AES 256-bit encryption
- More rapid implementation and deployment
- Rapid adoption and simple to use
- No initial downloads are required for on-demand remote sessions
- No installation is required for technicians to create remote sessions
- Technicians can log in to their accounts from any device to perform remote sessions
- Privacy-focused
- Cross-platform support
Feature-rich for every scenario
On-demand remote support
Troubleshoot a distant computer through ad-hoc or on-demand remote sessions with no initial installation. Invitees can also enter a session via email invites.
Unattended remote access
Set up unattended remote access for computers, both inside and outside LAN. Mass deployment options are also general. Assist supports both Windows and Mac.
File transfer
File transfer during a live session will allow you to send updates, patches, or files to remote computers. The transfer is totally secure, with SSL 256-bit AES encryption.
Live multi-monitor support
Simultaneously regard and navigate any number of monitors linked to the remote computer during a remote support session. You can also set monitors in predefined configurations based on your selection.
Reboot and reconnect
The remote assistance tool lets technicians reboot any remote desktop with a single click and reconnect to the session without losing control.
Rebranding and custom domains
Customize your Zoho Assist portal with your business logo, favicon, and email templates to fit your business’s branding guidelines. Customize your portal URL with custom domain mapping to carry your branding onward even further.
